Global Protect Troubleshooting - Admin

In preparing to deploy GlobalProtect to all user devices tomorrow, we wanted to share some troubleshooting steps to help address any potential issues that may arise post-deployment. Most issues can be resolved by following the simple steps outlined in the attached document.

Please attempt to troubleshoot using these steps before escalating the issue. If the problem persists after trying the provided solutions, kindly open a ticket using the following link: https://nbtsupport.nucor.com/support/catalog/items/288. When submitting a ticket, please include the device name and any error messages encountered.

Thanks,

Bill Wilson

NBT Systems Engineer

Nucor Business Technology – Endpoint Services

Phone: 260-232-4949

william.wilson@nucor.com